Available as an add-on to Bump2Baby360, Bump2Baby Mail (B2B Mail) keeps patients engaged by delivering weekly smartphone notifications and emails, guiding them to content tailored to their gestational week. This additional feature enhances the user experience with: 86 weeks of content – spanning from week seven of pregnancy through baby’s first year...

The Bump2Baby360 platform offers a wide variety of features to help users stay informed and educated throughout their maternity journey. Below you will find the exceptional features Bump2Baby360 has to offer. Custom Content The Bump2Baby360 platform allows you to add Custom Content to the About Us section, enabling you to create a personalized page ...

As a Bump2Baby360 Admin, you can easily upload your own videos to enhance the platform's content. Videos can be added in two locations: the Video Library or the About Us section.  This article focuses on step-by-step instructions for adding videos to your Video Library . Video Library The Bump2Baby360 platform offers over 100 videos integrated withi...

At this time, Bump2Baby360 does not offer live chat or a help desk within the app. If you need assistance, you can reach our Digital Support team by email (digitalteam@baby360.com) or by using the Contact Us button here in the Help Center. We’ll be happy to help!...

Exciting new features and improvements are here! Favorite Articles & Videos – You can now favorite articles and videos by tapping the heart icon on the article or video tile. All your favorited items will be stored in the new Favorites section, making them easy to access anytime from the menu bar. Appointments Sync with Your Calendar – The Appoi...

Bump2Baby360 offers a range of customization options to help personalize the app for your organization. From branding elements like your logo and colors to adding facility-specific content, you can make the app reflect your unique needs. This article will guide you through the customization process to ensure Bump2Baby360 works best for you and your ...

If you are having issues or trouble with the app, please let us know by reaching out through the Contact Us page: Bump2Baby360 Support...

Bump2Baby360 does not currently offer certificates of completion. While you can explore the content at your own pace, there is no formal certification provided through the platform. Your healthcare provider may offer their own certification or tracking outside of the platform. We recommend reaching out to them directly with any questions....

Unfortunately, the platform doesn’t support embedding Jotform at this time. You can, however, always link out to a form if needed....

Once you’ve created a registration and patients begin registering through your form, you can generate a Registration Report to track their activity.  Generate a Registration Report Go to the Admin Dashboard – Click on the Manage Registrations tile. Locate the registration you want to report on. Click EXPORT next to the registration. An Excel spreads...

To update the name of a location or an About Us section, kindly send your request via email to laurab@baby360.com. Please include the existing name along with your desired new name for the location or section....

Learner   Your end users are referred to as Learners . By adding a learner to your account, you grant them access to the Learner side of the Bump2Baby360 app (the front-facing side). Learners can access the platform either through the web version at https://app.bump2baby360.com or by downloading the Bump2Baby360 app from the app store. We recommend ...

You can update your Milestone week by adjusting your due date under User Settings > My Profile. For a step-by-step guide, check out our article Updating Your Milestone Week. ...

YoMingo utilizes Microsoft Translation, and we support 18 different languages: Arabic Chinese (Simplified) Chinese (Traditional) English French German Haitian Creole Hindi Italian Korean Nepali Polish Portuguese (Brazil) Russian Somali Spanish Swahili Vietnamese If you need a language that is not included in this list, please reach out to your accou...

A successful Bump2Baby360 launch and sustained engagement depend on effective marketing and promotion. Check out the Bump2Baby360 Success Guide for valuable tips on managing your launch. Below, you'll find customizable marketing materials, including PDFs and PowerPoint files, that you can download and use to promote Bump2Baby360. Feel free to incorp...

Welcome to Bump2Baby360! This comprehensive app is designed to support you throughout your pregnancy and postpartum journey. Patients are signed up for the app by their healthcare provider, giving you access to a variety of tools and resources tailored to your needs. Here’s how to get started: First Steps 1. Gain Access Through Your Healthcare Provi...

You can update your profile picture by going to User Settings in the My Profile section. Tap the photo field, upload your picture, and then select Save to confirm your changes....

The Help Center provides guidance on how to use the Bump2Baby360 app, but it does not include medical advice or clinical information. For medical questions, please check the educational content within the app. If the information you need isn’t there, we recommend reaching out to your healthcare provider directly. You can find your provider’s contact...

Exciting new features and improvements are here! New YoMingo Knowledge Center - Need help navigating YoMingo? You now have access to the YoMingo Knowledge Center, a comprehensive resource offering guides, FAQs, and step-by-step instructions for navigating YoMingo. You can find the Knowledge Center linked within YoMingo under the menu labeled ‘Help’ ...

You can change your password under User Settings > My Profile . Steps to Change Your Password From the home screen, tap the hamburger menu (☰) in the top left corner. Scroll down and select User Settings.  In the MY PROFILE section, tap manage my profile.  Tap the Change password button. You will be directed to a page where you can enter your cur...

When you create a registration form, a L anguage Toggle will appear in the top-right corner. This allows patients to select from 18 different languages supported by Bump2Baby360.   How Language Selection Affects Registration  The email communication, account setup, and in-app language settings will default to the language selected at registration. S...

A Bump2Baby360 Admin is granted the ability to manage specific aspects of the Bump2Baby360 platform based on their assigned permission level. Only the super admin for your account can add admins and define their permissions. Once added, an admin will receive an email notification with their login credentials and a link to the Bump2Baby360 Admin site...

To access the web-based version of Bump2Baby360, visit https://app.bump2baby360.com on any web browser and log in with your login credentials. ...

The Bump2Baby360 app includes a variety of educational resources to support you throughout your maternity journey. Content is delivered in engaging formats like text, images, and videos to help you feel confident and prepared every step of the way. PLEASE NOTE: The information available to you in the app is chosen by your healthcare provider. This m...

You can add more than one baby to your account. This is helpful for parents of twins, triplets, or anyone caring for multiple children. You can add multiple babies through User Settings > MY FAMILY or directly within certain Tools . Adding Multiple Babies via User Settings From the home screen, tap the hamburger menu (☰) in the top left corner.  ...

To remove milestones from your dashboard and turn off milestone notifications, you can remove your due date from your profile under User Settings > My Profile . Steps to Remove Your Due Date From the home screen, tap the hamburger menu (☰) in the top left corner. Scroll down and select User Settings. In the MY PROFILE section, tap manage my profi...

Purpose The purpose of this policy is to provide a clear and transparent process for Bump2Baby360 users, external researchers, and the security community to report potential security vulnerabilities identified in our product or services.  Scope This policy applies to the Bump2Baby360 platform offered by Baby360.  Policy Baby360 is committed to maint...

Submit all branding requests through the Bump2Baby360 Branding Form. Our team will make those changes within 2-3 business days and notify you once they are complete!...

The Video Library is your go-to place to access all videos available in your Bump2Baby360 content. How to Access the Video Library Tap the Videos icon on the bottom navigation bar of your home screen.   Using the Video Library Filter by Category: Tap the category names at the top of the screen to filter videos. Scroll to the right to see all availab...

The Bump2Baby360 app is available in 18 different languages, making it easier for users from diverse backgrounds to access trusted health education in their preferred language. Choosing Your Language When you register for the app, you can select your preferred language using the language toggle in the top-right corner of the form. If you select a la...

Milestones are a fun way to track your baby’s growth and development each week in Bump2Baby360. How to Access Milestones You can access the Milestones in two ways: Tap the hamburger menu (☰) in the top-left corner and select Milestones. Alternatively, under the Milestones section, tap Read More to open Milestones. Exploring Milestones View quick det...

Consistent, reliable education is a cornerstone of excellent maternity care, benefiting both patients and healthcare teams. Bump2Baby360 simplifies the process by consolidating comprehensive, in-depth information into one convenient platform, eliminating the need to gather resources from multiple sources. Hospitals and healthcare providers save time...

The Favorites feature in Bump2Baby360 allows you to save articles and videos for easy access later—whether you want to pick up where you left off or quickly reference important content. Adding a Favorite To favorite an article: Tap the heart icon at the top right of the article box. The heart will change color, indicating it as a favorite. To remove...

We've made a few updates to improve your YoMingo experience! Clarifying Notes Added to the Due Date Field – To make things clearer, we've added notes to the Due Date field under User Settings. These notes explain that you can enter either your due date or delivery date. Additionally, they specify that removing this date will stop email notifications...

For more information, please visit our Privacy Policy and Terms of Use page....

Yes! You’ll find a Packing List For Labor article in the Newborn category with tips on what to bring. You can also use the Packing List tool to:  Create and name your own list Add items (from the pre-populated list or your own) Mark items as packed/unpacked Edit or download your personalized list...

If your Bump2Baby360 app is running slowly, here are a few things you can try to improve performance: Reinstall the app. Delete and reinstall Bump2Baby360 to ensure you have the latest version with all recent bug fixes and new features. Check your internet connection. A slow or unstable WiFi or network connection may cause delays in loading content ...

Super Admin   The Super Admin is the first user granted access to the Bump2Baby360 Admin site and is responsible for completing the initial setup. The Super Admin is the only user authorized to add other administrators and assign permissions to them. In addition to managing administrators, the Super Admin can oversee learners, registrations, content...

Baby360 produces comprehensive, evidence-based education tools based on current best practices so that patients can make informed decisions for their families. Our content is carefully researched and written in house by health care professionals experienced in educating and caring for maternity and OB patients. We also look to our clients, bedside s...

If you’re receiving milestone notifications that don’t match your current stage—or if you’d like to stop them altogether—you can update your information in the app. This article will walk you through how to adjust your week or turn off milestone notifications entirely by making changes to your due date/delivery date under User Settings > My Profi...

Baby360 is excited to introduce Epic/MyChart integration for Bump2Baby360! With this new feature, users can seamlessly access Bump2Baby360 through MyChart, thanks to single sign-on (SSO) functionality. This eliminates extra login steps, providing a more secure and streamlined experience for both patients and staff.  How It Works for Users:  Download...

Your baby’s profile is the key to unlocking personalized features in the app. By adding your baby, you’ll be able to use and track important entries across all baby-specific tools — like feedings, diaper changes, and growth charts — making it easier to see your baby’s progress all in one place. Follow the instructions below to add a baby and start r...

Once Bump2Baby360 is set up and ready to launch, it’s time to develop a marketing plan to ensure successful engagement with your patients. A strong marketing strategy will help introduce Bump2Baby360 to your audience and keep them actively engaged with the app throughout their pregnancy and postpartum journey. Below are key components to consider wh...

To change the super admin, email your request to laurab@baby360.com. Be sure to include the name and email address of the new super admin. Also, make sure they are either a current admin or learner on your account....

The Learner Report allows you to access detailed information about your learners. To view and download learner data: Go to the Reports page and click the Learners tab at the top. A list of all your learners will appear. If you want to pull a comprehensive list of all learners associated with your account: Click the Export button. An Excel spreadshee...

You can manage your notification preferences by going to User Settings > Notifications. For a step-by-step guide, check out: Bump2Baby Mail Notifications To update your week or stop milestone notifications entirely, visit: How to Adjust or Stop Milestone Notifications  ...

Bump2Baby360 offers a variety of Tools designed to help users track important milestones, log diaper changes and feedings, and monitor their overall maternity journey. These tools include: Contraction Timer The Contraction Timer allows users to track the duration and frequency of contractions with ease. By simply starting and stopping the timer, the...

We’ve made several improvements to enhance your YoMingo experience! Bug Fixes & Performance Enhancements ✔ Fixed an issue where appointment entries would not load in the app.✔ Addressed a bug causing videos not to open when accessed through the Search field.✔ Updated a language title for improved accuracy.✔ Improved security and infrastructure t...

Your Milestones give you a personalized weekly overview of your pregnancy. They update automatically based on the due date you enter in the app — showing you key information like baby’s current size, weight, and the number of days left until delivery. Tap Read More to explore detailed updates about your baby’s development and what to expect from you...

The quickest way is to share your registration form is through a QR code. It can be added to flyers, app cards, or even a badge buddy for staff to display. Need materials or have questions? Just email us at digitalteam@customizedinc.com or contact your Baby360 account manager....

If you would like to delete your account, please email digitalteam@customizedinc.com with your request. Our team will delete your account along with all data stored within the app and notify you once the process is complete....

Some users may receive weekly notifications through a feature called Bump2Baby Mail . This feature helps guide you through pregnancy and your baby’s first year with timely, stage-based updates sent right to your phone and email. PLEASE NOTE: Not all users will have access to Bump2Baby Mail. This feature is only available if your healthcare provider ...

As a Bump2Baby360 Admin, you have the ability to add your own videos to the Bump2Baby360 platform. There are two places within the platform where you can add videos, the Video Library and/or your About Us section. This article will provide directions on how to add videos to your About Us Section. About Us Section The About Us section is the place wi...

We’ve made several improvements to enhance your YoMingo experience! Bug Fixes & Performance Enhancements ✔ Fixed an issue that caused milestone features to display incorrectly when accessed from email notifications.✔ Resolved a bug that required users to reselect a family member each time when using the diaper log.✔ Corrected an issue that preve...

The Packing List can easily be downloaded directly from the tool. Follow these steps: Open the Packing List tool. Select the specific Packing List you want to download. Tap the Download button. Where to Find Your Downloads On Android: Files will be saved in your Downloads folder. On Apple: Open the Files app and navigate to: Browse > back out of ...

Baby360 does not charge users to access the Bump2Baby360 app. However, some providers may offer Bump2Baby360 as part of a paid class. If you made a payment, it was processed directly through your healthcare provider, not Bump2Baby360. Please contact your provider for any payment questions....

Managing your provider list is simple. This article shows you how to add, edit, and remove providers in your account. Adding New Providers 1. Log In Access the Bump2Baby360 Admin site and log in with your credentials. 2. Navigate to the Providers tab located in the left-hand sidebar 3. Click the +Create button in the top right corner 4. Enter the pr...

The Bump2Baby360 Admin site offers robust reporting tools to help you understand how your patients interact with the Bump2Baby360 app. These reports provide valuable insights, including: The number of learners who have signed up and are actively using the app. The most viewed content, articles, or videos. Detailed activity for individual learners, s...

A Registration is a digital form that enables your patients to self-register and gain access to your Bump2Baby360 app. You can create and manage registration forms through the Bump2Baby360 Admin site. Once a patient completes the form and clicks Submit, they will automatically receive an email containing: Their unique user ID (email address) A tempo...

You can download your tool data from the Tools Dashboard, accessible via the hamburger menu or the Tools icon on your Bump2Baby360 home screen. For a detailed overview of the Tools Dashboard and step-by-step instructions on downloading your data, refer to our article Downloading Your Tool Data. ...

Understanding which articles, videos, and tools your learners engage with most can provide valuable insights into the content and features that resonate with them. To view or pull reports on your learners' most popular content, follow these steps: Click the View Reports tile. At the top, you’ll see three tabs: Articles, Videos, and Tools. Most Popul...

Currently, Bump2Baby360 does not support adding additional users to your account. However, if you'd like to share access, you can do so by sharing your login credentials with your partner....

We’ve made several improvements to enhance your YoMingo experience! Bug Fixes & Performance Enhancements ✔ Resolved a bug that caused tool entries to stop populating after 8:00 PM.✔ Implemented several minor fixes to boost app stability and responsiveness. Make sure to update your app to take advantage of these improvements! 🎉...

Bump2Baby360 offers a variety of helpful Tools to support you and your baby. Accessing Tools You can access Bump2Baby360’s tools in two ways: Tap the hamburger menu (☰) in the top left corner and select any tool or the Tools Dashboard. Alternatively, tap the Tools icon located on the navigation bar at the bottom of your screen for quick access.   To...

The Tools Dashboard provides a central place to access and manage all of your recorded tool data. Access the Tools Dashboard You can access the Tools Dashboard in two ways: Tap the hamburger menu (☰) in the top left corner and select the Tools Dashboard. Alternatively, tap the Tools icon located on the navigation bar at the bottom of your screen for...

Creating a dedicated Landing Page on your website is a powerful way to introduce Bump2Baby360 to a broader audience. By showcasing its benefits and providing easy access, you can attract more users. Collaborate with your marketing team to design a page that effectively promotes Bump2Baby360. What to Include on the Landing Page   App Overview – Provi...

You can check the About Us section in your app to see if your provider has added pre-registration details. If it’s not there, contact your provider directly or visit their website....

We’re improving the quality of your YoMingo Experience   Today, we want to share with you our latest updates. Bug Fixes & Performance Enhancements: ✔ Fixed an issue that prevented admins from manually adding learners.✔ Merged the YoMingo Help Center into one centralized, easy-to-navigate site — now linked directly from your Admin Dashboard.✔ Res...

We’re improving the quality of your YoMingo Experience   Today, we want to share with you our latest updates. Bug Fixes & Performance Enhancements: ✔ Resolved an issue preventing the ability to change a learner's name on their profile.✔ Fixed an issue where the appointment entry would not load in the app.✔ Addressed a bug causing videos in the a...

We’re improving the quality of your YoMingo Experience   Today, we want to share with you our latest updates. Bug Fixes & Performance Enhancements: ✔ Fixed an issue that caused milestone features to display incorrectly when accessed from email notifications.✔ Resolved a bug that required users to reselect a family member each time when using the...

We’re improving the quality of your YoMingo Experience   Today, we want to share with you our latest updates. Bug Fixes & Performance Enhancements: ✔ Resolved an issue that caused milestone metrics to not display correctly in reports.✔ Corrected a display issue where inactive learner categories appeared active on the admin site.✔ Addressed a rep...

Absolutely! We're continuously working on new features to enhance your Bump2Baby360 experience. To stay up to date with the latest improvements, be sure to keep your app updated to the latest version. Have suggestions? Let us know here !  ...

Your Guide to Grief Category When a patient experiences the loss of their baby, they need time and support to grieve, not just for their baby but for themselves. Baby360’s Your Guide to Grief category helps families understand and cope with grief after a loss at or after birth. Your Guide to Grief is an additional content category available for purc...

The success of Bump2Baby360 depends on effective implementation throughout a patient's maternity journey. One of the best ways to ensure patients engage with Bump2Baby360 and maximize its valuable content and videos is by using it at bedside. Many hospitals have found that offering Bump2Baby360 through tablets at bedside enhances patient education, ...

We’ve made several improvements to enhance your YoMingo experience! Bug Fixes & Performance Enhancements ✔ The message on the MyChart login page is now clearer for users signing in through MyChart.✔ Android display issues with “edge-to-edge” view have been fixed.✔ Password reset issues affecting some Android users have been resolved.✔ Email noti...

The Bump2Baby360 platform is an educational platform that provides expectant and new families with convenient access to tools and support for every stage of pregnancy and beyond. It allows hospitals to create a customized patient experience tailored to their needs. The platform consists of two interfaces: the Learner (patient) Side and the Admin Sid...

The About Us Section is the place within the Bump2Baby360 Learner side where your organization can add custom content articles. This content can include facility-specific information such as parking instructions, class schedules, community events and more. With access to the Bump2Baby360 Admin site, you can create and manage articles of information ...

In this section, you will find Help Sheets outlining the valuable content available within Bump2Baby360 at different stages of care. These resources can help both staff and patients navigate the platform and understand what’s available. The help sheets cover Prenatal, Labor & Birth, Postpartum Discharge, NICU and Baby-Friendly topics, with Spani...

Welcome to Bump2Baby360! Congratulations! If you've received your email confirmation from Baby360, your Bump2Baby360 platform is now live and ready to use. This section will walk you through the initial launch, helping you navigate the Bump2Baby360 Admin site and set up key features of the Bump2Baby360 Learner site. Once you’ve completed the onboard...

The Tagging Feature allows you to assign tags to both learners and registrations, helping you organize them into meaningful groups based on your needs. Tags can be customized to fit your classification system, such as OB providers, staff, or other categories. With tagging, you can: Easily categorize learners and registrations Filter reports by speci...