We’re improving the quality of your YoMingo Experience   Today, we want to share with you our latest updates. Bug Fixes & Performance Enhancements: ✔ Fixed an issue that prevented admins from manually adding learners.✔ Merged the YoMingo Help Center into one centralized, easy-to-navigate site — now linked directly from your Admin Dashboard.✔ Res...

The success of YoMingo depends on effective implementation throughout a patient's maternity journey. One of the best ways to ensure patients engage with YoMingo and maximize its valuable content and videos is by using it at bedside. Many hospitals have found that offering YoMingo through tablets at bedside enhances patient education, boosts engageme...

Understanding which articles, videos, and tools your learners engage with most can provide valuable insights into the content and features that resonate with them. To view or pull reports on your learners' most popular content, follow these steps: Click the View Reports tile. At the top, you’ll see three tabs: Articles, Videos, and Tools. Most Popul...

The YoMingo Admin site offers robust reporting tools to help you understand how your patients interact with the YoMingo app. These reports provide valuable insights, including: The number of learners who have signed up and are actively using the app. The most viewed content, articles, or videos. Detailed activity for individual learners, such as spe...

As a YoMingo Admin, you have the ability to add your own videos to the YoMingo platform. There are two places within the platform where you can add videos, the Video Library and/or your About Us section. This article will provide directions on how to add videos to your About Us Section. About Us Section The About Us section is the place within the Y...

Exciting new features and improvements are here! New YoMingo Knowledge Center - Need help navigating YoMingo? You now have access to the YoMingo Knowledge Center, a comprehensive resource offering guides, FAQs, and step-by-step instructions for navigating YoMingo. You can find the Knowledge Center linked within YoMingo under the menu labeled ‘Help’ ...

We've made a few updates to improve your YoMingo experience! Clarifying Notes Added to the Due Date Field – To make things clearer, we've added notes to the Due Date field under User Settings. These notes explain that you can enter either your due date or delivery date. Additionally, they specify that removing this date will stop email notifications...

You can update your Milestone week by adjusting your due date under User Settings > My Profile. For a step-by-step guide, check out our article Updating Your Milestone Week. ...

YoMingo offers a range of customization options to help personalize the app for your organization. From branding elements like your logo and colors to adding facility-specific content, you can make the app reflect your unique needs. This article will guide you through the customization process to ensure YoMingo works best for you and your patients. ...

Welcome to YoMingo! Congratulations! If you've received your email confirmation from Baby360, your YoMingo platform is now live and ready to use. This section will walk you through the initial launch, helping you navigate the YoMingo Admin site and set up key features of the YoMingo Learner site. Once you’ve completed the onboarding steps, this site...

YoMingo offers a variety of Tools designed to help users track important milestones, log diaper changes and feedings, and monitor their overall maternity journey. These tools include: Contraction Timer The Contraction Timer allows users to track the duration and frequency of contractions with ease. By simply starting and stopping the timer, the tool...

We’ve made several improvements to enhance your YoMingo experience! Bug Fixes & Performance Enhancements ✔ Fixed an issue where appointment entries would not load in the app.✔ Addressed a bug causing videos not to open when accessed through the Search field.✔ Updated a language title for improved accuracy.✔ Improved security and infrastructure t...

A successful YoMingo launch and sustained engagement depend on effective marketing and promotion. Check out the YoMingo Success Guide for valuable tips on managing your launch. Below, you'll find customizable marketing materials—including PDFs and PowerPoint files—that you can download and use to promote YoMingo. Feel free to incorporate your brandi...

As a YoMingo Admin, you can easily upload your own videos to enhance the platform's content. Videos can be added in two locations: the Video Library or the About Us section.  This article focuses on step-by-step instructions for adding videos to your Video Library . Video Library The YoMingo platform offers over 100 videos integrated within its cont...

When you create a registration form, a L anguage Toggle will appear in the top-right corner. This allows patients to select from 18 different languages supported by YoMingo.  How Language Selection Affects Registration  The email communication, account setup, and in-app language settings will default to the language selected at registration. Set You...

Absolutely! We're continuously working on new features to enhance your YoMingo experience. To stay up to date with the latest improvements, be sure to keep your app updated to the latest version. Have suggestions? Let us know here !  ...

YoMingo offers a variety of helpful Tools to support you and your baby. Accessing Tools You can access YoMingo’s tools in two ways: Tap the hamburger menu (☰) in the top left corner and select any tool or the Tools Dashboard. Alternatively, tap the Tools icon located on the navigation bar at the bottom of your screen for quick access.   Tools Tap on...

Super Admin   The Super Admin is the first user granted access to the YoMingo Admin site and is responsible for completing the initial setup. The Super Admin is the only user authorized to add other administrators and assign permissions to them. In addition to managing administrators, the Super Admin can oversee learners, registrations, content, tag...

To remove milestones from your dashboard and turn off milestone notifications, you can remove your due date from your profile under User Settings > My Profile . Steps to Remove Your Due Date From the home screen, tap the hamburger menu (☰) in the top left corner. Scroll down and select User Settings. In the MY PROFILE section, tap manage my profi...

A YoMingo Admin is granted the ability to manage specific aspects of the YoMingo platform based on their assigned permission level. Only the super admin for your account can add admins and define their permissions. Once added, an admin will receive an email notification with their login credentials and a link to the YoMingo Admin site. After logging...

The About Us Section is the place within the YoMingo Learner side where your organization can add custom content articles. This content can include facility-specific information such as parking instructions, class schedules, community events and more. With access to the YoMingo Admin site, you can create and manage articles of information that inclu...

Learner   Your end users are referred to as Learners . By adding a learner to your account, you grant them access to the Learner side of the YoMingo app (the front-facing side). Learners can access the platform either through the web version at https://app.yomingo.com or by downloading the YoMingo app from the app store. We recommend that all YoMing...

Your Guide to Grief Category When a patient experiences the loss of their baby, they need time and support to grieve—not just for their baby but for themselves. Baby360’s Your Guide to Grief category helps families understand and cope with grief after a loss at or after birth. Your Guide to Grief is an additional content category available for purch...

Once YoMingo is set up and ready to launch, it’s time to develop a marketing plan to ensure successful engagement with your patients. A strong marketing strategy will help introduce YoMingo to your audience and keep them actively engaged with the app throughout their pregnancy and postpartum journey. Below are key components to consider when creatin...

The YoMingo platform is an educational platform that provides expectant and new families with convenient access to tools and support for every stage of pregnancy and beyond. It allows hospitals to create a customized patient experience tailored to their needs. The platform consists of two interfaces: the Learner (patient) Side and the Admin Side. To...

Exciting new features and improvements are here! Favorite Articles & Videos – You can now favorite articles and videos by tapping the heart icon on the article or video tile. All your favorited items will be stored in the new Favorites section, making them easy to access anytime from the menu bar. Appointments Sync with Your Calendar – The Appoi...

The Learner Report allows you to access detailed information about your learners. To view and download learner data: Go to the Reports page and click the Learners tab at the top. A list of all your learners will appear. If you want to pull a comprehensive list of all learners associated with your account: Click the Export button. An Excel spreadshee...

Once you’ve created a registration and patients begin registering through your form, you can generate a Registration Report to track their activity.  Generate a Registration Report Go to the Admin Dashboard – Click on the Manage Registrations tile. Locate the registration you want to report on. Click EXPORT next to the registration. An Excel spreads...

Milestones are a fun way to track your baby’s growth and development each week in YoMingo. How to Access Milestones You can access the Milestones in two ways: Tap the hamburger menu (☰) in the top-left corner and select Milestones. Alternatively, under the Milestones section, tap Read More to open Milestones. Exploring Milestones View quick details ...

Baby360 produces comprehensive, evidence-based education tools based on current best practices so that patients can make informed decisions for their families. Our content is carefully researched and written in house by health care professionals experienced in educating and caring for maternity and OB patients. We also look to our clients, bedside s...

The Tools Dashboard provides a central place to access and manage all of your recorded tool data. Access the Tools Dashboard You can access the Tools Dashboard in two ways: Tap the hamburger menu (☰) in the top left corner and select the Tools Dashboard. Alternatively, tap the Tools icon located on the navigation bar at the bottom of your screen for...

Consistent, reliable education is a cornerstone of excellent maternity care, benefiting both patients and healthcare teams. YoMingo simplifies the process by consolidating comprehensive, in-depth information into one convenient platform, eliminating the need to gather resources from multiple sources. Hospitals and healthcare providers save time and ...

When creating content for the About Us section, you may want to link to a particular YoMingo Read, Watch, & Learn article, reference a specific tool, or embed a YoMingo video directly within an About Us article. Follow these steps to incorporate these elements into your article easily. Go to the Admin Dashboard – Click the Manage Content tile. O...

The Packing List can easily be downloaded directly from the tool. Follow these steps: Open the Packing List tool. Select the specific Packing List you want to download. Tap the Download button. Where to Find Your Downloads On Android: Files will be saved in your Downloads folder. On Apple: Open the Files app and navigate to: Browse > back out of ...

Baby360 is excited to introduce Epic/MyChart integration for YoMingo! With this new feature, users can seamlessly access YoMingo through MyChart, thanks to single sign-on (SSO) functionality. This eliminates extra login steps, providing a more secure and streamlined experience for both patients and staff.  How It Works for Users:  Download the YoMin...

Creating a dedicated Landing Page on your website is a powerful way to introduce YoMingo to a broader audience. By showcasing its benefits and providing easy access, you can attract more users. Collaborate with your marketing team to design a page that effectively promotes YoMingo. What to Include on the Landing Page   App Overview – Provide a clear...

We’re improving the quality of your YoMingo Experience   Today, we want to share with you our latest updates. Bug Fixes & Performance Enhancements: ✔ Resolved an issue preventing the ability to change a learner's name on their profile.✔ Fixed an issue where the appointment entry would not load in the app.✔ Addressed a bug causing videos in the a...

Available as an add-on to YoMingo, Bump2Baby Mail (B2B Mail) keeps patients engaged by delivering weekly smartphone notifications and emails, guiding them to content tailored to their gestational week. This additional feature enhances the user experience with: 86 weeks of content – spanning from week seven of pregnancy through baby’s first year 3-4 ...

The YoMingo platform offers a wide variety of features to help users stay informed and educated throughout their maternity journey. Below you will find the exceptional features YoMingo has to offer. Custom Content The YoMingo platform allows you to add Custom Content to the About Us section, enabling you to create a personalized page tailored to the...

The Favorites feature in YoMingo allows you to save articles and videos for easy access later—whether you want to pick up where you left off or quickly reference important content. Adding a Favorite To favorite an article: Tap the heart icon at the top right of the article box. The heart will change color, indicating it as a favorite. To remove a fa...

YoMingo utilizes Microsoft Translation, and we support 18 different languages: Arabic Chinese (Simplified) Chinese (Traditional) English French German Haitian Creole Hindi Italian Korean Nepali Polish Portuguese (Brazil) Russian Somali Spanish Swahili Vietnamese If you need a language that is not included in this list, please reach out to your accou...

Submit all branding requests through the YoMingo Branding Form. Our team will make those changes within 2-3 business days and notify you once they are complete!...

To update the name of a location or an About Us section, kindly send your request via email to laurab@baby360.com. Please include the existing name along with your desired new name for the location or section....

If you would like to delete your account, please email digitalteam@customizedinc.com with your request. Our team will delete your account along with all data stored within the app and notify you once the process is complete....

To change the super admin, email your request to laurab@baby360.com. Be sure to include the name and email address of the new super admin. Also, make sure they are either a current admin or learner on your account....

A Registration is a digital form that enables your patients to self-register and gain access to your YoMingo app. You can create and manage registration forms through the YoMingo Admin site. Once a patient completes the form and clicks Submit, they will automatically receive an email containing: Their unique user ID A temporary password Step-by-step...

In this section, you will find help sheets outlining the valuable content available within YoMingo at different stages of care. These resources can help both staff and patients navigate the platform and understand what’s available. The help sheets cover Prenatal, Labor & Birth, Postpartum Discharge, and Baby-Friendly topics, with Spanish version...