The success of Bump2Baby360 depends on effective implementation throughout a patient's maternity journey. One of the best ways to ensure patients engage with Bump2Baby360 and maximize its valuable content and videos is by using it at bedside. Many hospitals have found that offering Bump2Baby360 through tablets at bedside enhances patient education, boosts engagement, and helps meet Joint Commission standards.
Set Up Bump2Baby360 on Hospital Tablets
The most efficient way to use Bump2Baby360 at bedside is by creating a generic learner account for tablet access. This allows patients to easily access the Bump2Baby360 app without needing to log in or out of individual accounts. While patients won't have access to personal tools like the feeding log or diaper log, they can still view all educational content and videos. You can encourage patients to download the Bump2Baby360 app to their personal device before leaving the hospital.
Steps to Set Up Bump2Baby360 on Tablets:
1. Create or select an email address for the generic account.
Do not use an email tied to a Bump2Baby360 admin account. If you don’t have one, create a free Gmail account.
2. Create a learner account through the Bump2Baby360 Admin site:
- Log in to the Bump2Baby360 Admin site
- Go to the Manage Learners tab
- Click the +ADD button
- Enter a generic name (this will appear on the home screen), email, set the expiry to Unlimited, and select permissioned content
- Click SAVE
An email invitation containing a temporary password will be sent to the generic email address.
3. Download the Bump2Baby360 app on each tablet.
4. Log in to the Bump2Baby360 app using the credentials in the email.
Create a permanent password and store the credentials securely for staff use.
5. Keep the app logged in with the generic learner account.
The app should remain logged in and open to the generic learner account each time it is accessed. If there is an extended period of inactivity or an app update, you may need to log in again.
6. Keep the app updated.
Ensure app updates are downloaded regularly, particularly if the tablet is not configured to update apps automatically. We recommend checking for updates at least monthly.
7. Update the account password every 90 days.
Set a reminder to update the generic learner account password every 90 days and update the saved credentials on the tablets as needed.
Shared Tablet Considerations
When using a generic learner account on shared tablets:
- Individual usage cannot be tracked. You will not be able to determine how many individual patients have accessed or used the app through this generic account.
- Individual features and tools are not available for individual use. Patients will not be able to maintain individual information or activity using features such as the feeding log, diaper log, weight tracker, or other personalized tools.
Device Requirements
- The Bump2Baby360 app is compatible with any iOS and Android devices
- Ensure the device has the most recent update
- Ensure the device is connected to the internet (via Wi-Fi or cellular data)
- Ensure there is no firewall blocking the app or sites utilized. I would recommend your IT whitelist the following URLs: