Super Admin
The Super Admin is the first user granted access to the YoMingo Admin site and is responsible for completing the initial setup. The Super Admin is the only user authorized to add other administrators and assign permissions to them.
In addition to managing administrators, the Super Admin can oversee learners, registrations, content, tags, reports, and providers.
Super Admin Change Request
In order to change the super admin, you will need to send an email request to your Baby360 account manager. The new super admin will either need to be a current admin or a learner on your account.
How to Manage Admins
1. Log In
Access the YoMingo Admin site and log in with your credentials.
2. Navigate to Manage Admins Page
- Click the Admins tab in the left sidebar to open the Manage Admins page.
- From this page, you can add new admins or edit existing ones.
Add Admins
To add an admin, click on the + Create button in the top right corner.
You’ll be prompted to enter the admin’s first and last name, email address, and to select the permissions you’d like to grant them. Permissions determine the level of access an admin has to specific information or features. Available permissions include:
- Manage Learners: View, add, or modify learner/patient profiles.
- Manage Content: Add or modify customized content in the About Us section.
- Manage Registrations: Create registration links and view registration reports.
- View Reports: View patient usage metrics.
Once you’ve filled in the admin’s information and selected the appropriate permissions, click Save. An auto-generated email will be sent to the admin's email address with their login credentials to access the YoMingo Admin site.
What if an admin does not receive their email invitation?
If needed, the Super Admin can resend the original email invitation by clicking the Re-invite button.
However, once an admin logs in, the Re-invite option will disappear. If they have trouble remembering their password, direct them to the login page at admin.yomingo.com where they can reset their password by clicking on Forgot your password?.
Will adding an admin grant them access to the Learner (patient) site?
No, admins only have access to the YoMingo Admin site, not the Learner site. If you want to provide an admin with access to the Learner site, you will need to manually add them as a learner under the Manage Learners tile. For more information, see the article Manage Learners.
Video Tutorial
View/Edit Admins
To view or edit an admin’s profile, click Edit next to the admin’s name.
From there, you can take the following actions:
- Change Active Status: By toggling to inactive, you will remove the admin's access to the YoMingo Admin site, but their profile will remain on your dashboard. You can reactivate them later by toggling back to active, which will restore their ability to log in with their previous credentials.
- Delete an Admin: This action is permanent. Deleting an admin removes their profile from the system and revokes their access to the YoMingo Admin site. Their name will also be removed from the admin list.
- Permissions: You can update an admin’s permission rights by toggling them between active and inactive. If a permission is set to inactive, the corresponding tile or tab will no longer appear on the admin's YoMingo dashboard.
- View Last Login: You can check when the admin last logged in to the system.
Be sure to click Save to apply any changes.
What should you do if you need to change an admin's email address?
The platform does not allow for email address updates. To change an admin’s email, you will need to create a new admin profile with the updated email address and delete the old one with the outdated email.